Junior Project Manager (Portsmouth)
|Job Title:||Junior Project Manager (Portsmouth)|
|Salary:||£22 per hour|
|Contact Name:||Holly Auger|
|Job Published:||April 04, 2018 14:36|
You have the chance to work in an exciting and innovative environment! Based in the modern offices in Portsmouth you will be part of a unique culture where you can develop your skills and career!
You will be providing dedicated Export and Through-life Support to the organisations Secure Communications projects in either a leading or assistant capacity.
6 Months £22 p/ h
·Maintain productive internal/external relationships with Export and non-Skynet Core customers to assist in the generation of technical & commercial proposals to address their spares, repairs & technical support requirements.
·Act as a customer representative/POC for Export and PAN Service Spares/Systems sold whilst under the Warranty Period - 12 / 24 months.
·Generate & deliver Cost and Forecast Reporting on a monthly basis for inclusion into the Infrastructure Management MPR.
·Provide Ad-hoc reports on spares & repair activity to the respective Export Programme managers within the requested timescales & in an agreed format
·Generate & process invoices utilising customer websites (where required) to facilitate invoicing, delivery & payment for assigned repair and spare projects.
·Ensure proposals generated align with internal/external customer's requirements.
·Support the Through Life Support and PDS Manager and Head of Sustainability in the improvement of Export Support processes and sustainability strategy.
·Identify cross-project savings and optimisations throughout all Export repair and spare projects.
·Liaise with key stakeholder suppliers and customers in order to overcome sustainability and obsolescence issues
·Liaise across the organisations Sites with key stakeholders for non-core bids and projects within the PAN environment.
·Support, where required, fellow team members with bid management activity including the generation of business cases.
·Ensure a highly effective customer service culture is implemented, including:
1.Satisfying customer requirements.
2.Ensuring a professional code of conduct with customers.
3.Effective resolution of customer complaints.
4.Fulfilling all promises made to customers.
5.Co-ordinate customer feedback responses for all maintenance and support activity on a project basis.
Cross functional team working and interfaces required
·Business winning and service for warranty support inputs to new project support bids.
·Project managers for Repair status inputs to projects.
·Engineering for warranty input to designs and resolution of supportability issues.
·Commercial and Finance for cost control.
·PSM for Repairs and Planning.
Apply Now or call Holly on 01202596374
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