• 15/1/24
  • Ref: REF7506

Aerospace Account Manager

Aerospace & Defence

  • Location Icon England, Bristol
  • Work Type Icon Permanent / Full Time

Job Description

Here at KDC / Ferchau we are recruiting for an Account Manager to work alongside us in the management of one of our key clients who are a major Aerospace Customer. This is a mid to senior role requiring the candidate to work autonomously to build the business and ensure the customer relationship is optimal at all times. This means there is both maintenance of the account and involvement in bids, work packages, and international responses to large tenders.


Key areas of responsibility for the role:

• Account Strategy – setting the direction of the account and ensuring everyone understands how they contribute.

• Key customer relationship management including senior levels and relationship building of new and existing relationships.

• Anticipating performance gaps on the account and devising approaches to solve them. Liaise with technical and operational functions as appropriate.

• Assisting/mentoring as required.

• Reporting to Sales Director and Ops Director.

• Weekly reporting into the account Operations meeting.

• Weekly HubSpot update and active management of opportunities.

• Attendance of Quarterly International Sales Meeting.

• Bid responses.

• Attendance of customer sites (weekly).

• Support to other accounts when needed.

• Budgeting.

• Building Sales.

• Commercial negotiation and sign-off on contracts.

• General problem solving – acting as the point of escalation for all customer issues.


Essential Experience Requirements:

• Familiarity with Microsoft Office (Word, Excel, PowerPoint).

• Familiarity with Aerospace (Filton area).

• Must be able to work autonomously, make decisions, and lead the account.

• Must be highly organised.


Advantageous Skills:

• Hubspot

• Familiarity with Mechanical or Systems Engineering

• Background in Sales or Operations

• Familiarity with Civil Aerospace Wings, Fuel, Test


If this role sounds like it could be of interest to you, it would be great to hear from you! Please do apply through the methods shown. Or alternatively, get in touch with Brandon at KDC directly!



Brandon  Goudie Photo
Brandon Goudie
Talent Acquisition Manager
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