- Production Planner
Our client based in the Bournemouth area is looking for a Production Planner to join their team on a permanent basis. The prime responsibility is to create and maintain the master planning as required to meet repeatable and robust manufacturing processes to ensure optimum works order and work centre performance. The day to day duties of the role will include: • Provide manufacturing information sheets, route cards, bill of materials, building planning structure and manufacturing specification data in accordance with company standards. • Develop the most cost effective and efficient solutions that satisfy design to cost and design for manufacture best practices. • Specify material requirements, parameters and define suitable methods of manufacture and identity and implement required tooling and equipment. • Develop processes to a production steady state standard that meets specification and design intent. • Support design and customer reviews and other meetings as required. • Support production and quality assurance in resolving production problems and non-conformances. • Utilise Lean principles to improve the product, process flow, build cycle and waste reduction. • You will need to implement best practice engineering, verifying design as appropriate, identifying required tooling and applying sensible quality gates to ensure progressive production. Ideal candidates will have the following skills/experience: • Strong communication skills, be mathematically competent and be capable of using computers, operating various software systems such as MRP, MS office and various CAD viewing. • You will have the ability to read and understand technical drawings, specifications and related documentation and to have enough grasp of manufacturing materials (composites), systems and processes to be able to conduct your duties. • You should be a strong supporter of change driving and applying continuous manufacturing process improvements with a strong problem-solving ability applied through a practical approach. • You should ideally be coming with a background of a similar environment. Fore more information please call 01202596370Read more
- Aero Product Manager
Our global client based in the Portsmouth area is looking for a Product Manager to join their team on a contract basis. The purpose of the role is to manage the lifecycle of various Communications Products in the Airborne environment for Government and Military customers (UK/US and EMEA) within the Product Management Team of Secure Communications. This extends from monitoring of existing products with a view to increasing the user experience, profitability, and quality of service to developing new products for the business and enhancing the portfolio. You will develop products from new ideas, using your contact with customers and prospects and especially suppliers (existing and potential). You will possess a unique blend of business and technical understanding; a big-picture vision, and the drive to make that vision a reality. You will enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market. Duties and Responsibilities: • Capture customer requirements and needs • Specifying new services, features, products and processes • Analyse competitive offers and develop a product benchmark • Managing the entire product lifecycle from strategic planning to tactical activities • Developing and implementing a go-to-market plan, working with Marketing, Business Intelligence & Pricing teams • Promote products externally with support of sales and Marketing • Maintain the product promotion in the portfolio • Develop a sound understanding of the product commercial aspects (pricing strategies, costs, margins) • Propose actions to increase margins (renegotiation of tariffs, improvement efficiencies, new price schemes) • Manage the product Lifecycle, creating the roadmap and alignment of R&D with R&T Ideal candidates should have the following experience: • Experience of Product Management / Marketing / Development • Understanding of financial metrics and measures • Understanding of Product Management proficiencies • Understanding of the Airborne market and requirements • Good communications and organisational skills • Interest in continuous improvement • Understanding of airborne products, technology and their applications • Experience of working in a Military / Government / aero related environment • Experience of Satellite communications Please note, you must have the right to work in the EU.Read more
- MS Dynamics NAV - System Administrator
Frankfurt am Main
Are you a System Administrator with expertise in coordinating the implementation of the MS Dynamics NAV? Are you interested in supporting the development of a futuristic fleet of autonomous aircraft that will change the urban landscape of tomorrow? KDC is working with a revolutionary technology company in Germany that is looking for a System Administrator with experience of managing ERP projects to coordinate the implementation of MS Dynamics NAV. This is an initial 6 month contract to be based in Germany, with the view to extend or become permanent depending on preference. This represents a unique opportunity to progress your career in a rapidly growing company that has ambitions to shape the future of travel with state-of-the-art technology. You will be: • Coordinating the implementation of MS Dynamics NAV • Installing and administrating new modules • Defining and implementing business processes in the software • Administration and integration of further systems such as Product Lifecycle Management and Business Intelligence • Configuring programs and systems, managing access rights • Analysing departmental requirements and deriving reasonable technical solution concepts • Performing workshops/seminars developing technical concepts You'll need: • Experience in Aerospace or Automotive environment • Ideally 3 years minimum relevant experience • Experience in installation, basic administration, implementation and introduction of MS Dynamics NAV • Some experience in the new version Dynamics 365 Business Central is beneficial, but not required • Experience in the administration of Product Lifecycle Management (PLM) systems, ideally Integrity and Windchill • Distinct willingness to learn and quickly familiarise oneself with new subject areas Hands-On mentality with a responsible, proactive and solution-oriented way of working In addition to an exciting career opportunity, our client is offering market-leading rates and an inclusive benefits package. If you'd like to find out some more information and see if this is a role which could represent the next step in your career, please click apply or get in contact via the methods shown.Read more
- Navigation Engineer
Navigation Engineer - Harwelll Are you a Navigation Engineer with a background in Navigation of different spacecraft looking for a progressive position in a satellite communications company? You should be able to use GNSS constellation signals, inter-satellite ranging signals and others? KDC are working on a position that could offer you a challenging role based in Harwell, Oxfordshire. Responsibilities: Participation on the analysis and design of navigation functionalities, modelling and testing. Navigation simulators (including sensors modelling) building, tailoring and set-up. At least, master thesis or similar dedicated to related aspects with 0 - 2 years experience Required Knowledge • GNSS based absolute and relative navigationAdvanced • Inter-satellite links (ranging/communication)Medium • GNSS and RF antennas calibrationMedium • Navigation filtering (Kalman filters and others)Advanced • Matlab/SimulinkMedium Valuable Knowledge • Presentation skillsMedium • System engineeringBasic If this position is something of interest, please send through your CV and call 01202 596366 to speak to Eugene.Read more
- Mechanical Satellite Engineer
Mechanical Satellite Engineer KDC are sourcing a Mechanical Satellite Engineer on a contract basis. JOB SUMMARY: ·To provide Assembly Integration and test (AIT) mechanical engineering support based on robust processes, activity control sheets (ACSs) and procedures, for the assembly and integration of earth, navigation and scientific spacecraft. ·Supporting spacecraft environmental testing including thermal, vibration, payload deployment, and shock testing. ·Supporting spacecraft launch activities at launch site including spacecraft handling and coordination of mechanical ground support equipment (MGSE). ·Leading the design, manufacture and procurement of MGSE for use during spacecraft AIT. ·Resolving non-conformance to the design. KEY RESPONSIBILITIES: Project Preparation Phase - ·Support in the creation of documentation required for the production phases, including ACS inputs, work instructions, and procedures. ·Support Process Owner team in all aspects of their role. Project Operational Phase - ·Oversee and support integration activities on the spacecraft. ·Writing spacecraft build & test documentation and leading its acceptance until completion of successful integration readiness review. ·Leading lifting/ handling of the spacecraft as operations director. ·Supporting the AIT Lead Engineer in periods of high workload. ·Support process owners with observation resolution and operational activities. ·Support in the production of re-work instructions based on project requirements and identify parts and tooling required to carry them out. Non-Project - ·Design of tooling (MGSE) / build aids for assembly execution ·Produce new processes, undertake process improvement and maintenance and monitor process implementation in operations. QUALIFICATION LEVEL REQUIRED: Minimum of HNC level in a Mechanical discipline. A lesser qualification is acceptable if a high level of similar industry experience can be demonstrated. EXPERIENCE REQUIRED: •Good understanding and experience of mechanical systems. •Spacecraft AIT and Nitrogen purge systems. •Environmental testing (Vibration, Acoustic, Mass properties, Thermal) •Mechanical integration of mechanisms, black boxes, antennas, solar arrays, mechanical sub-systems, instruments, and payloads. •Writing build documentation and resolving non-conformances from an AIT perspective. •Understanding of configuration control and as design as built' status. WORKING ENVIRONMENT/INDUSTRY BACKGROUND: Aerospace, Mechanical Engineering, Production EngineeringRead more
- Real Estates Project Manager
Real Estates Project Manager The job holder will project manage Real Estate and General Zoning activities in order to achieve operational and strategic company and functional objectives in full compliance with the relevant regulations. You will manage and optimise Real Estate activities within the UK Perimeter and General Zoning Site Master Planning based on business requirements, taking into account legal and financial requirements to manage the investment and divestment of real estate assets, support acquisitions, carve outs, disposals and leasing and renting. The main tasks and responsibilities will include: •Manage UK Real Estate portfolio to ensure development and maintenance of the strategy for property and real estate, taking into account needs and priorities of the business and exterior factors as well as UK Site Master Planning •Project Management and sustaining relationship with internal customers and external stakeholders •Management of the clients Real Estate Land and Property ownership in an optimised set-up within the client's majority-owned entities in accordance with the client's governance rules •Prepare, draft and negotiate Lease Contracts •Design and Develop Processes incl. methods and tools to establish organisational efficiency, smooth work flows and cost savings and risk management, using the ERM process to identify, evaluate, prioritise, maintain, and mitigate the reporting of Real Estate and General Zoning risks •Manage the Real Estate Database and Reporting for UK including the Annual update of the RED Database regarding real estate assets and maintaining market trends and analysis and evolution •Manage the Transaction Management of Real Estate Recurring and Non-Recurring Payments inclusive of Rent and Rent Reviews, Property Tax (Business Rates), Insurance and Compensation payments from Tenants. •Establish and Manage External Professional Services and Resources to deliver Real Estate and General Zoning Objectives. We are looking for candidates with the following skills and experience: •Degree level qualification (or equivalent) preferable in Real Estate & Property Management, or equivalent discipline or experience in the Facilities Management environment •Demonstrated experience of Facilities, Real Estate and Property Management with Finance and Legal issues •Project Management skills, a PM certification would be an advantage •Previous experience of leading a teamRead more
- Senior Avionics Systems Engineer
KDC are currently sourcing a Senior Systems Engineer to provide design leadership on allocated jobs with particular emphasis on Avionics Systems design. You will have a strong background in Avionics Systems within an aerospace environment. Due to the nature of the role you will need to currently hold or be able to easily obtain security clearance at SC level. Main tasks and responsibilities will include but not be limited to: •Preparation of schemes for systems design for aircraft, aircraft modifications or projects arising from Customer specifications or approved Research and Development tasks. •Liaison with all other technical specialisations with the Design Office in order to produce coherent and comprehensive design solutions and packages. •Act as a CVE in an appropriate discipline. •Approve drawings, modifications and other appropriate Company documents within the approval of the scope of authority of their individual approval as promulgated in the Signatory Matrix. •To liaise with equipment suppliers to ensure that the Company is aware of current and new products on the world aviation market and resolve in-service problems. •To manage proving and/or acceptance trials on systems equipment. To fault find and rectify problems found and to prepare test and design office reports. •To analyse and decide on courses of action for DQFs, NCRs, Production Permits and Concessions relating to systems engineering. •To work in close co-operation with Production Engineering and Production Departments to ensure smooth implementation of design requirements. •To provide technical support to the buying department by providing buying lists and approving alternatives parts. •To provide technical support and assistance to QA department staff in relation to major fault finding and corrections, as required. •To represent systems design at meetings as required.Read more
- Cost Modeller
Cost Modeller Are you a cost modeller who is advanced in Microsoft excel? Have you got experience using oracle? Can you work independently? Have you got a background in finance in the public sector? Have you got experience using financial systems? If you do this role could be for you! About the role, You will be working in Leeds for the Ministry Of Justice at 5 Wellington place under an initial 6 month contract. The work you'll be doing is outside the IR35 scope so you can go through a limited company. Minimum requirements, For this role you will need to have a very strong knowledge of Microsoft excel as you will be heavily using this system in your day to day work. You should also be able to interrogate, manipulate and analyse data. You need to have some experience of financial systems, if you have oracle financials this is advantageous. You should have some experience in public sector outsourced contract arrangements. If you have experience in P2P major contract management situations this is highly beneficial in your application. You need to have shown you can manipulate and handle data in a previous role.Read more
- Licensed Engineer
Do you have a passion for working within the Aviation industry and currently seeking your next contract opportunity? KDC are currently working closely with an Aviation company that specialise in the design, manufacture, and maintenance of aircrafts for the police, ambulance and emergency services. Due to significant growth and an increase in workload, this company is actively seeking several B1.3 Licenced Engineers to be based in either Lincoln, Doncaster or Redhill. You will be responsible for carrying out maintenance tasks as directed on a variety of rotary aircrafts. This opportunity will allow you to develop your skill set and gain further experience in the following areas: • Carry out scheduled and unscheduled maintenance on the aircrafts • Certify your own work and when necessary examine/check work of unlicenced fitters within the company and certify. • Maintain and improve Company standards. • Ensure correct compilation and completion of aircraft documentation in accordance with Company procedures, prior to the release of aircraft. Preferred Skills • B1.3 and B2 licenced • Type rated or experienced working on the following aircrafts - AW169 or MD902 • Willing to relocate or live within an hour of the location Keywords: B1, B1.3, B2, licensed engineer, aircraft maintenanceRead more
- Operations Manager
KDC Projects are an Aerospace engineering organisation who are seeking an Operations Manager to join their team based in Bristol! This position will offer you a challenging role where you would be rewarded with growth and development, careers progression and intricate projects to keep you continuously motivated. Reporting to the Business Manager, you will play an important role in all day to day operational aspects related to the assigned area. You will have a proven track record of providing leadership and oversight of the provision of engineering service, in line with the agreed strategy. Key Responsibilities ·With the support of Team Leaders and Project Managers deliver all projects in their assigned area to Time, Cost and Quality requirements ·Responsible for all PMO activities (full lifecycle from Bid Management to execution through to project close out and lessons learnt) ·Accountable for the implementation of operational systems, processes, and policies and any subsequent improvements ·Long and short term strategic planning, execution and monitoring ·Active risk management and crisis management ·Resource management ·Ensure IT systems required for service provision are available and suitable ·Account Management responsibilities for allocated Clients ·Collaboration with Business Development Manager on new clients Attributes ·Proven track record of team leadership and Project Management ·Ability to communicate effectively with, and influence, internal and external stakeholders ·Demonstrated experience in risk and dependency management ·Experience of working under pressure/ resilience ·Good organisational skills ·Quick learner and highly self-motivated ·Strong commercial awareness ·Dynamic and innovative ·Analytical and pragmatic Essential ·Experience with Airbus Products ·Aerospace experience Apply now or call Holly Auger on 01202 596374Read more
- Senior Safety and Reliability Engineer/Safety Manager
Are you a driven and ambitious Safety Engineer Engineer with the ambition to redefine urban mobility? Are you looking for a new opportunity that will truly challenge you? KDC is working with a futuristic aerospace company in Germany that has assembled a team of world class engineers who are currently working on developing a fully autonomous eVTOL aircraft. They have successfully completed several test flights and have developed state of the art R&D facilities. Our client is currently looking for a Safety and Reliability Engineers and Manager to manage system safety assessments such as FHA, CCA, FTA as well as performing system reliability assessments such as FMEA. You'll be defining the safety objectives for systems and subsystem functions. This role will put you in charge of safety while retaining an exciting hands-on element. Candidates will be able to define their own activities as the subject matter expert and will have the freedom to pursue the development of state-of-the-art technologies. Our client offers a career where you'll have the chance to work with the most advanced technologies available within electric aviation, as well as the opportunity to progress within a highly ambitious business where the mission is to take on the future's most complex engineering challenges. Want to find out how you could be involved? Click apply for more details.Read more
- EWIS Development Engineer
Do you have expertise in electrical wiring design and development? Are you interested in developing a futuristic fleet of autonomous aircraft that will change the urban landscape of tomorrow? KDC is working with a revolutionary technology company in Germany that is looking for an EWIS Development Expert to design and integrate the harness of their revolutionary eVTOL aircraft. We are looking for someone familiar with all aspects of electrical wiring design. This represents a unique opportunity to progress your career in a rapidly growing business that has ambitions to shape the future of travel with state-of-the-art technology. We are looking for motivated Engineers that will thrive in a role that will be equally challenging and rewarding. You will be: • Defining standard components for use in the aircraft • Defining installation rules • Organizing and testing components • Defining grounding and bonding concepts • Performing digital mock-up reviews You'll need: • Aerospace experience • Expertise in Electrical Wiring Design • Experience with cable and connectors • Knowledge of 3D mechanical design • Qualification/certification/requirements management experience is ideal In addition to an exciting career opportunity, our client is offering market-leading rates and an inclusive benefits package. If you'd like to find out some more information and see if this is a role which could represent the next step in your career, please click apply or get in contact via the methods shown.Read more
Cybersecurity is one of the fastest growing industries in the world. Cyberattacks are becoming increasingly common and businesses of all sizes are struggling to muster a meaningful defence. There are genuine concerns that critical infrastructure could be targeted by hackers or by enemy states in event of a conflict. Which is why finding the best cyber security and technology specialists takes experts. We are proud to work with some of the market leaders in this vital industry to find top tier candidates to fulfil cybersecurity roles at every level. Roles we recruit for include: Penetration Testers, Ethical Hackers, Security Analysts, Cyber Security Architects, Software Engineers, Technical Project Managers, AI Engineers, Sales Managers and Cyber Account Executives. Our specialist recruitment consultants are actively searching for industry leading professionals to fulfil roles at all levels. Or if you’d like to partner with KDC to support your talent search then click here to learn more.View jobs
KDC Resource has been operating in the aerospace sector since 2002. We work with the world’s leading defence and civil aerospace companies to source and place high quality permanent and contract talent. Our specialist team have successfully supported our clients find leading talent for roles across: Part 21 J, Certification, Cabin Interiors, Design, Avionics Design, Structures, Electrical Design, Compliance Verification Engineer (CVE), Head of Design, Airworthiness and EASA. KDC Resource is actively working on similar roles requiring industry leading professionals to fulfil roles at all levels. Scroll down to learn more. Or if you’d like to partner with KDC to support your talent search then click here to learn more.View jobs
The private Space sector is relatively young. The decommissioning of the Space Shuttle Programme was an opportunity for private businesses to support NASA with its operations both in orbit and beyond. Elsewhere in the world organisations are pioneering new satellite technologies, unmanned probes and innovative new ways to combat space junk. KDC Resource are proud to be working with a number of these organisations providing highly skilled technical talent into Flight Dynamics, AOCS, Earth Observation, GNSS, Mission Operations, Ground Segment and Payload. Our specialist recruitment consultants are actively searching for industry leading professionals to fulfil roles at all levels including Systems Engineers, Payload Engineers, AOCS Engineers, Product Assurance Engineers, RF Engineers and Control Engineers. Or if you’d like to partner with KDC to support your talent search then click here to learn more.View jobs
Emerging and Disruptive Technologies
The world is always changing and that brings new opportunities and new innovations. At KDC Resource, our emerging and disruptive technologies team works with organisations that upset the status quo. Whether that’s how we travel or how we use technology to revolutionise mundane tasks. We have recruited for roles across the eVTOL, Urban Mobility, Electric Vehicle, Drone, Energy, Battery Technology, Autonomous Systems and Composite Structure markets. Including roles such as Battery Systems Engineers, Flight Control Law Engineers, AI Software Developers, Prototype Engineers, Autonomous System Engineers, and Safety and Reliability Engineers. Our specialist recruitment consultants are actively searching for industry leading professionals to fulfil roles at all levels. Or if you’d like to partner with KDC to support your talent search then click here to learn more.View jobs
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Is the future Hypersonic Aircraft?
It’s been 50 years since Concorde first took to the skies. And 16 years since humanity stock a technological backwards step when it was retired. Although aircraft have been decommissioned before, there was usually something to replace it. And it was usually better. The day Concorde stopped flying was the day we stopped being capable of supersonic commercial flight. It was the first time in history the march of progress stalled. Progress has natural plateaus – the suspension of the Apollo and Space Shuttle programmes being two examples. But it rarely stops altogether. Fast forward to today and two companies are bringing this incredible way to travel back from the dead. Boom and Aerion are vying for dominance in the supersonic flight market. Both have designed aircraft that can carry passengers are supersonic speed. However, both have positioned their aircraft for the very top end of the market. Aerion’s offering is essentially a supersonic private jet, capable of seating only a handful of people. Boom’s Overture is more akin to supersonic business class. It boasts slightly more seats, slightly less comfort than standard business class but you can fly to New York and be back in time for dinner. Which is quite useful. What happened next Concorde didn’t fail by accident. The cost was extortionate. The plane was cramped, uncomfortable and difficult to fly. It suffered from very short range. A fully loaded Concorde had barely enough fuel to make it to New York. It was also incredibly noisy. The Concorde was prohibited from flying at supersonic speeds over land because of the sonic boom. While a sonic boom may seem like a single event it is actually relative to the observer. Specifically, when the compressed sound waves reach that person’s ears. Travelling over land would essentially bombard the ground below with sonic booms. So over a densely populated area it would be intolerable. All these problems added up to the biggest innovation in sustained flight being – in reality – fairly limited in its application. The resurgence in supersonic flight is entirely down to the ingenuity of the people behind these two projects. One of the biggest claims by Boom and Aerion is the design of their aircrafts mitigate that issue, creating a low-boom. Essentially the plane can reach supersonic speeds in a way that doesn’t cause shockwaves that plagued Concorde. If the technology works, both the Overture and the AS2 can travel at supersonic speeds over land, significantly extending its application to include routes overland. That’s a big deal. Moreover, the plane should be able to fly at lower altitudes which will make the flights more fuel efficient and avoids any issues around possible solar radiation exposure, which was a genuine hazard during the Concorde era. But a return to supersonic speeds may just be the beginning… Hypersonic Speed The hypersonic aircraft has been on the radar for a while. The X-15 achieved Mach 6.72 making it the fastest manned aircraft ever built. In 1967 it achieved an altitude of 102,100 feet and speeds of 4,520 miles per hour. At time of writing its record remains unbroken. Image courtesy of NASA and USAF The unmanned X-43 reached Mach 9.6 (7,365 mph) using a scramjet setting speed records in 2004. It was designed as much to prove hypersonic air breathing propulsion was viable. The potential of hypersonic flight is huge. Turning laborious long-haul flights in to short journeys no more taxing than driving from London to Manchester. Although in practicality, far easier. Recent tests of the SABRE engine, from UK based Reaction Engines, achieved an air intake up to 420 degrees Celsius, the air temperature experienced at Mach 3.3. The hope is to get the precooler to the point where it can tolerate temperatures in excess of 1,000 degrees Celsius which means the engine could – theoretically – achieve speeds of Mach 5. That’s the equivalent of 3,836 miles per hour. At those speeds you could fly from London to New York in an hour. Obviously, there are environmental considerations but engines that powerful could transform international travel. Providing both passengers, luggage and the engines can all be house in a fuselage that make practical and financial sense. But that’s the next challenge. This breakthrough could transform the offering of an organisation like Boom, leaving any competitor in their wake. Boom is working on its own engines whereas Aerion having opted for the GE Affinity engine. So while SABRE is an incredible achievement there’s no player in the market ready to use it. However, Boom, Aerion and Reaction Engines aren’t the only outfits looking to turn mass transport into the ultimate speed experience. Boeing unveiled a hypersonic aircraft design concept last year. They too claimed it could hit speeds of Mach 5 with a top speed of 3,806 milers per hour at sea level. Image courtesy of Boeing They believe that hypersonic aircraft will be a way of life within the next 20-30 years. With Boeing’s history working with highly experimental aircraft, and their partnership with Aerion – announced in February – they have the skills, experience and infrastructure to make it happen. Although if Reaction Engines are successful in their efforts hypersonic flight could be much sooner than that. Whatever happens next with hypersonic flight, the organisations involved will be something spectacular. It also has the potential to change the way we think about travel. No corner of the world will be too far or too arduous to reach. Business can be carried out face to face, no matter where you reside. And while these organisations strive to solve the challenge of migrating the flying city from sub-sonic speeds to hypersonic speeds, Boom and Aerion will be restoring us to our rightful place as a supersonic civilisation. Of course, there are environmental considerations to take in to account but there is nothing to suggest that hypersonic engines need to run on traditional fuels. Which opens a whole new area of possibilities. KDC Resource are experts in technical and engineering recruitment for the aerospace industry. If you are looking for your next role then register your details today. Or if you’re struggling to find top talent for your next project, get in touch and a member of the team will be able to assist. Header image courtesy of Reaction Engines
Is Recruitment Becoming like Tinder?
Technology brings with it a great many advantages. Better standards of living, leaps in medical care, useful innovations like the internet and the miniaturisation of technology. Like the smartphone. The advent of the smartphone brought with it tremendous convenience. Not only could we make calls on the go, but we could use the internet, see the latest headlines and check the weather forecast with the utmost ease. The introduction of apps to our daily lives has been a game changer in how we consume information and communicate. They have made everything from scrolling through your Facebook feed to online banking a matter of a few taps and swipes of your finger. It was inevitable that this same level of convenience would translate to dating. Tinder, and apps like it, has turned the anxiety inducing experience of meeting a potential partner in a bar, workplace or at a party into an arbitrary swipe to the left or right. This has its advantages. You don’t need to have to deal with unwanted attention. You can un-match anyone who is rude or unpleasant to you. Or for literally any other reason you care to think of. And you can do this without consequence. The social cost of ignoring someone you met at work or through a friend is – by comparison – significantly greater. It prevents us from dehumanising the person we had a bad date with. Tinder, on the other hand makes it very easy for app users to swipe left, un-match or ghost a potential partner guilt free. This has a proven negative psychological impact on both parties. Despite this it was inevitable that the same patterns are starting to emerge in the recruitment industry. There’s an App for that…unfortunately A few apps have come on to the market that have some parallels with the popular dating app. Reed and Hunted both offer swipe left/right functionality, allowing users to discard roles solely based on the job title, salary and the location. The problem with this approach is candidates are missing out on opportunities because they’re not reading the job descriptions. A job is more than a title or the nine to five. It’s about the company, the work and the rewards. Not just salary. No one is expecting us to work for free – our time is valuable after all. Though, that can’t be our sole motivation for getting out of bed in the mornings. If jobseekers don’t stop to read the job description they can miss out on those key details and thus miss out on a great opportunity. Although perhaps the upside for recruiters and employers is the app serves to weed out the people who simply can’t be bothered to take two minutes to read the job spec. Those are not the right kind of candidates. Which then leaves the question of how to engage with potential candidates who are a good fit? Technology gives recruiters a multitude of options ranging from email to Facebook messenger. Even Snapchat. There are untold success stories of recruiters leveraging alternative platforms to engage with candidates beyond the trusty telephone. Of course, this depends on the demographics of your candidate base. If you’re in the executive search game, then your chances of engaging a senior executive on Snap Chat are remote. That’s not where they hang out. It’s also arguably inappropriate to speak to someone of that level in that way. Context is important. The result is we now find ourselves in a form of digital deadlock with jobseekers on the one hand who want communication on their terms. Recruiters and employers on the other desperately trying to get their attention. But earning the ire of the would-be candidates in the process. The Problem Perhaps this a response to an issue of our own making. Namely interruptions. There are nearly 40,000 recruitment agencies trading in the UK (at time of writing) which means high demand candidates can receive a lot of emails, phone calls and InMails. If someone is on the market, then it’s not a bad problem to have. Otherwise that’s a lot of interruptions which gets irritating. This creates an impasse. If job seekers aren’t reading job posts but don’t like being approached via calls and emails, the entire process becomes frustrated at both ends. But should we be surprised? For the most part none of us particularly enjoy getting phone calls unless its from people we know. The reasons for this are: We don’t like being interrupted. A phone call suits the person making the call – not the person receiving it. The person receiving the call has no choice but to stop what they’re doing in order to speak. That’s fine when it’s someone we know as – usually – we’re pleased to hear from them. If we can, we’ll make time to speak to the person. If not, we’ll arrange another time to speak. We’re a tribal species. If we don’t know you, the primitive part of our brain registers the call as a potential threat. Which is why we’re instinctively hostile or cautious. But more than that – if we’re at work, a call from a recruiter poses a threat to our job security. It distracts us from what we should be doing. And if it’s your friendly neighbourhood recruiter on the line, there’s the added anxiety attached to speaking to someone about another job while on the clock. Email and InMail are the obvious alternatives. They’re more passive (although still interruptive) and can be read when time permits. Research also suggests the Xennials and Millennials prefer this method of communication. But, just as easily as the recipient can swipe lift, they can easily ignore an email or InMail. This leaves recruiters and employers permanently high and dry. The irony is that – because this is a universal issue – every kind of business is affected. That means teams are understaffed so under more pressure to perform with diminished capacity. This increases worker dissatisfaction and drives them to search for a new role. Which the jobseeker can’t find because they aren’t engaging in the process. What can be done? There is no denying that the way jobseekers/candidates want to be communicated with is changing. They want to be communicated to on their terms. That means learning what works for them. Platforms like LinkedIn can help as users can set their profiles to whether they are looking for a new opportunity. That gives recruiters a clear indication that they are open to opportunities. That doesn’t mean the potential candidate will reply to the message, but the chances are much higher. Maybe apps are the answer after all. Debut allows candidates to find and apply for roles. It also allows the employers to identify suitable candidates based on a scoring model. It’s quick and efficient – which appeals. It also allows for users to be communicated with in a way they feel comfortable. Most importantly, it means conversations start on the understanding that both parties are interested. A little bit like Tinder… The downside is your success is entirely limited to the candidates or employers that have signed up. Which means – for the time being at least – we are limited to the existing methods of communication. Therefore, the emphasis needs to be on making sure that any communications are worth the candidate’s time. Just as if messaging on a dating app, communications need to be enticing. Create intrigue. Give them a reason to reply beyond ‘I have an opportunity I want to discuss with you’. Because why should the candidate care what we as recruiters want? Instead why don’t we say: ‘I have a role that I think you’d be great for! Do you have time to discuss it?’ Putting the candidate first reduces that fight or flight response, making them more likely to respond. We need to get into the mindset of putting the candidate first. We are, after all, interrupting their day and asking them to embark on a protracted recruitment process. When they may not have even been looking to move. The rules have changed, and businesses need to change with it. The migration to recruitment apps may be inevitable. Increasingly individuals and businesses want to clarify their communications. Cutting through the noise and those who aren’t interested and only deal with those who are. Which makes quite a lot of sense. Although it does mean the people who aren’t actively looking but possibly open to the right opportunity would be overlooked. A simple change of approach, putting the candidate’s comfort ahead of our convenience may be all that’s needed in order to engage candidates in a way that works for them. Which means searches become quicker, the process is more efficient and great candidates get placed in great roles. KDC Resource are experts in technical and engineering recruitment across space, aerospace, defence, emerging & disruptive technologies and cyber security. If you are searching for a new role or searching for leading talent, we want to hear from you! Get in touch today or register your CV and a member of the team will contact you.
The Criminality of Social Media
The dark web is known throughout the world as the virtual Badlands where hackers and criminal types communicate and trade everything from data to weapons. Whatever your poison, websites like Silk Road will have what you need. Including actual poison. It’s important to appreciate that the dark web is not the sole domain of villains. Anyone can use encryption software like Tor to hide their site from the wider world. Similarly, people living under totalitarian regimes or strict censorship laws can use the dark web to communicate with the outside world, undetected. The problem is that operating in the dark web is a little like life in the old west. You’re safe in your isolation until you slip up. Then bandits descend and burn everything you have to the ground. A little dramatic but any lapse in security tends to be costly. Especially if you’re up to no good and identified by security services. Perhaps in response to this or through sheer bravado, hackers are now using Facebook groups to sell their wares. The Social Network Facebook has been in the press all the wrong reasons recently. Misuse of user data, state sponsored ads, third party data mining, fake news (the real kind not negative reporting) and trolls abusing users or the recently deceased. Most recently the platform has blocked a disability support service from posting ads because ‘some people see disability as disturbing’. None these headlines showers the platform in glory. Or does anything to rebuild consumer confidence as daily active users have started to decline in Europe and stagnate in the US. The latest news that Facebook hopes to improve their reputation is that they recently shut down dozens hacking groups on their platform. The 74 groups identified have around 385,000 members and have effectively turned Facebook into an online marketplace selling stolen bank details, account logins and software for spamming or criminal activity. Facebook reports that they have removed most of the groups. But the obvious question is: how were these groups allowed to exist in the first place? Moreover, Facebook admits that new groups have already been set up in response to the purge. But then again, we can’t place all the blame squarely at Facebook’s feet. Social Media have given the world an unregulated sandbox to hide all sorts of nefarious deeds. According to an investigation conducting by Zerofox, in a one-month period, there were 53,000 alerts for scams relating to V-Bucks. The in-game currency of the game Fortnite. 86% of scams originated on social media. Other platforms – such as Twitter – have been dealing with spam accounts and the like for years. With varying degrees of success. The Adolescence of Social media While it’s unquestionably good that Twitter deletes accounts promoting extremism (of any sort). Or spam accounts attempting to lure unwary users into scams. That fact that it – and other platforms – are having to do so highlights one of the biggest problems with social media. It’s success. While social media as we know it has been around for years, as an industry no one could have predicted its global adoption. And because it’s on the internet it has been allowed to grow in a largely unregulated way. The downside of mass adoption and a lack of oversight is that the various platforms are struggling to keep up with the rate at which an active minority seek to undermine and abuse them and their users. The result is a deluge of bots and fake profiles. Twitter claims it has 321 million monthly users. According to research conducted by Gizmodo they estimate only 40-60% of the accounts are real. Which means – at best – only 192.6 million profiles on the platform are legitimate. 128.4 million profiles are trying cheat you out of your money or get you to sign up to dodgy websites… How does Twitter begin to tackle a problem of that size? It’s arguably a problem far greater than Facebook’s. But the issue is the same whether it’s millions of users or a few hundred thousand. The social media companies are struggling to keep up with the agility with which criminals, extremists, state actors, conspiracy theorists and the like can move. For all their youthful vigour, the social media platforms are reaching maturity and experiencing the same problems as any other globe spanning organisation. What Next? Mark Zuckerberg in March of 2019 wrote an opinion piece for the Washington Post calling for legislators to play a more active role in controlling the internet. It’s a contentious topic as many – if not most – of internet users would champion the need for a largely unregulated internet. The issue with legislating over a global network is that no two countries have the same laws and guidance. Which means what’s legal in one nation may not be legal in another. Zuckerberg wrote: “Every day we make decisions about what speech is harmful, what constitutes political advertising, and how to prevent sophisticated cyber attacks… “These are important for keeping our community safe. But if we were starting from scratch, we wouldn’t ask companies to make these judgments alone. “Lawmakers often tell me we have too much power over speech, and frankly I agree.” Although, even if legislation was passed – and even if it was internationally binding – it’s hard to see how it would curtail the illegal and unwanted activity on social media platforms. It would perhaps give platforms a clear process for reporting law breakers rather than simply kicking them out. However, one must assume that they’re reporting these people already. Or one would hope. But it still comes back to the same issue – social media platforms neglected to put safeguards in place that would protect themselves and their users from the predations of those who would do them harm. Now we have an online ecosystem that is both unregulated and growing exponentially. And proving to be fertile ground for illegal activity to take root. In broad daylight, where everyone can see them. It takes a special kind of arrogance to set up a Facebook group dedicated to selling stolen data. It takes something far worse to put nothing in place to it prevent that from happening in the first place. It remains to be seen whether Facebook will take dramatic measures to prevent illegal activity on its platform. Following accusations of moral bankruptcy following the live streaming of the Christchurch Shootings in New Zealand, it’s not a good time for Zuckerberg’s social network. But with ads promoting genocide, conspiracy theories and alt right propaganda, as well as the live streaming of suicides, murders and sexual assaults, it’s easy to see why. Facebook hides behind a position of freedom of expression for its users. That anyone should be able to share whatever they choose and the risk of inappropriate or harmful content is worth the trade. Then almost in the same breath Zuckerberg calls for controls. Perhaps Zuckerberg is inviting legislatures to clamp down on his platform, so he doesn’t have to and risk being branded something far worse than a villain. KDC Resource are expert recruiters in the cyber security field. If you need support with your requirements contact us today and a member of the team will be in touch. Or if you’re looking for you next role, submit your CV.
What we Learned at AIX 2019
For those of you who don’t follow us on Facebook or LinkedIn, we had the great privilege of attending the Aircraft Interior Expo in Hamburg. It’s a huge 3-day event in which airlines, aviation interior suppliers and innovators all come together to showcase ideas, network and do business. For us it’s a fantastic opportunity for us to learn about the new and exciting tech coming on to the market. Meet with some of our clients, who we’d otherwise never get to see. And do a sport of networking while we’re at it. It’s a jampacked few days but always well worth the trip. For good reason. AIX attracts the biggest names in the industry as well the major players in the electronics industries and beyond. As you would expect, the emphasis was all about the passenger experience. Quite at odds with some of the ideas budget airlines have been having around things like sling seating to maximise capacity. Of course, a lot of the innovations will only ever filter as far down as business class initially but there’s no denying how awesome the technology is. Despite the mind-boggling array of technology on offer, there was one innovation that really stood out. WIFI on a Plane WIFI on commercial flights has been available with several airlines for a couple of years now. There are a couple of providers in the market and passengers have to pay to access the service. It works one of two ways: The ground-based system – under which the plane connects with antennas as they fly over. This effectively turns the plane into a giant WIFI hotspot, allowing passengers to connect to the internet. It allows passengers to do all the usual things – browse the internet, send emails stream content etc. However, it doesn’t work over large bodies of water. Such as the Atlantic Ocean… Which means for anyone travelling between the US and Europe, the service has very little use. The alternative is a satellite-based system. The aircraft connects to a network of satellites which in turn communicate with ground-based towers. The network means that passengers can connect anywhere in the world and can even do so on broadband frequencies. This means passengers on a business trip can continue to work. Families can stream content for their children. Gamers can even get a couple of games of Fortnite in should they be so inclined. It’s a creature comfort that transforms the passenger experience. Passengers feel less like they are at the mercy of the airlines – watching only what they have available – and more like they have choice. Certainly, giving families the option to cosy their children up with movie on the laptop or tablet, rather than relying on the restrictive seatback screens, is a huge benefit. And they’ll pay for the convenience too. But offering WIFI on planes was just the tip of the iceberg. Putting WIFI to Work Making WIFI available on airliners is a huge opportunity for them to not only generate additional revenue but as a way of improving the passenger experience and cabin crew efficiency with a single innovation. What if, while waiting to board your flight you could pre order drinks for your entire party? Or choose your meals? Or order a snack and a member of the cabin crew just brings it straight to you. Without the need for those awful clattering trolleys that clog the aisles. No need for cash, just a few taps and everything is paid for and it arrives in moments. That’s exactly what companies like Inmarsat, GoGo and others are poised to do. At present 3.8 billion people fly each year. Only 25% of the planes in use offer WIFI, representing around $900 million in ancillary revenue. Other ancillary revenue – such as duty free, seat upgrades etc – is worth $60 billion. By rolling out WIFI across all planes and making an app readily available, the opportunity for revenue growth is huge. The convenience of ordering via an app is expected to increase purchase of food, drinks and duty free. But it also allows the airlines to offer pay per view content. Passengers will be able to stream the content to their own device, hire a device – such as a tablet – or watch it via their seat back screen. Experts are estimating that revenue from WIFI and streamed services will reach $30 billion by 2035. Obviously that number could be reached far sooner depending on how quickly airlines adopt the technology. Companies such as Honeywell, Safran, Thales, Lufthansa are offering randomes to make planes connective. Other firms are already gearing up to offer servers with pre-loaded software that will be essentially plug and play. There will be no need to retro fit as the server will be relatively small and fit easily in the hold or another part of the plane. Competition is likely to be fierce however, with companies doing their best to offer the best content at the lowest price. Which isn’t necessarily a good thing. Connectivity in the Skies The benefit of having a plane that’s connectivity enabled is that it can share inflight data with the ground in real time. Planes produce around 500GB of data each flight. That number is expected to increase dramatically as newer, more sophisticated planes roll off the production line. By a factor of 30. So, allowing that information to transmitted to a secure cloud server is both efficient and far more useful. It also allows information about the flight or specific passengers to be down lined too. This improves the customer experience – especially if a passenger is unwell or has special requirements – and improves efficiency. Digitising air traffic control can make information exchange more effective, making flights safer and more fuel efficient. It can also increase situational awareness by making pilots aware of weather changes helping them to avoid severe weather. This improves passenger comfort and lowers emissions. The prediction is that avoiding bad weather and turbulence could save $4 billion in fuel costs alone. Although does this bring with it risks? An aircraft with WIFI connectivity for passenger use is one thing. An aircraft connected directly to air traffic control is another. Questions around hacks and individuals being able to take control of aircraft remotely will inevitably (and should) be asked. Considering the rise in cyber-attacks, another terrorist attack involving aircraft would be a nightmare scenario that the industry would take decades to fully recover from. Providing security can be assured, the potential is huge. This level of connectivity creates opportunities to improve passenger satisfaction at a time when it’s at a record low. It will also create entirely new sub sector bringing with it, new jobs. But this is just the beginning. The possibilities for this level of connectivity could mean that boarding a plane and travelling to the other side of the world could be no more arduous than catching a bus. 2035 seems like a long way away but 16 years allows the industry, the markets and the technology to mature. Which means by the time we get there, boarding a plane really will be as effortless as we’d all like it to be. KDC Resource are experts in technical and engineering recruitment for the aerospace industry. If you are looking for your next role then register your details today. Or if you’re struggling to find top talent for your next project, get in touch and a member of the team will be able to assist.