Quality Operations Manager
|Job Title:||Quality Operations Manager|
|Salary:||£26 per annum|
|Contact Name:||Holly Auger|
|Job Published:||July 03, 2018 17:23|
·Deploy and operate Failure Mode & Effects Analysis (FMEA) for specific Landing Gear developments (e.g. Major Modifications); collaborating with various departments (for Vendor/Supplier interface);
·Deploy and operate Practical Problem Solving (PPS) for specific Landing Gear industrial and in-service issues (e.g. Major In-Service Problem); collaborating with various departments (for Vendor/Supplier interface)
·Ensure specific operational feedback loops across Landing Gear departments to contribute to Customer satisfaction e.g. reduction in Non-Conformances
·Contribute to promoting Quality mind-set across Landing Gear organization (e.g. voice of customer, cost of quality, prevention, right first time, continuous improvement); collaborating with various departments and Programme Quality.
·Contribute to quality planning activities, projects and overall deployment of QMS in EL; collaborating with various departments and Programme Quality.
·Lead deployment of FMEA and PPS for specific areas based on organizational or process triggers; collaborating with various departments and POEL (for Vendor/Supplier interface).
·Perform specific FMEA work (e.g. exploration, data analysis, workshop facilitation, documentation, tool / reporting) as part of MFT* or with relevant stakeholders; including assuring FMEA effectiveness and adherence (e.g. robust failure mode identification).
·*MFT usually includes Engineering (EL, EV), Procurement (POEL), Chief Engineer rep. (e.g. BKE)
·Perform specific PPS** work (e.g. investigation, data analysis, workshop facilitation, documentation, tool / reporting) as part of MFT* or with relevant stakeholders; including assuring PPS effectiveness and adherence (e.g. robust root cause identification).
·Perform monitoring and controlling work (e.g. root cause investigations, working to DCR/CAPA system, risk identification, solution development, transparent reporting and escalation) for specific Non-Compliances/Conformances based on organizational or process triggers; collaborating with various departments and Programme Quality.
·Actively contribute to engagement, digitalization and communications initiatives, such as providing content to EL and QEY Weekly Reports, Landing Gear & Quality communities blogging and content and Wiki developments.
Skills and Experience
Knowledge: Experienced practitioner in QMS and its application to product development, production and/or maintenance. A working level knowledgeable experience of engineering and/or industrialization topics (ideally familiarity with complex hardware/software systems, such as Landing Gears).
·FMEA and PPS: Minimum level 2 proficiency, but preferable level 3.
·Minimum level 2 proficiency in QMS, NC management, surveillance, project management, business processes, continuous improvement, make/implement decision & orientation, interact & influence and communications.
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